I switched from Verizon to AT&T and couldn't be happier. Todd set up my plan and there was no issues. The number ported over without incident. The charges were exactly what they said they were going to be, and I was really happy with the Next plan, and they had my first choice of phone in stock.
They never answer their phones. And the sell phones!!!
Were late, expensive, and rude. Not to mention the screen replacement failed in 2 weeks, Go anywhere else but here.
Shop here at your own risk. In January, I purchased an iPhone for my mom from this store. My brother and I split the cost 50/50 - my share was $129.40. We had a pleasant experience in the store. I made it very clear that I didn't want my credit card info stored in their system and I was assured it wouldn't be. 7 months later, without any authorization whatsoever, they attempted to charge my credit card 4 times. One for $299 and three $99 charges. When I called them to attempt to clear the situation up, I was told by an employee that the manager was "in a meeting all day". He said the charges were for "upgrades" and that my brother's signature is "right here". I left my number and asked him to have the manager call me asap to clear this up. He did not return my call. I called once a day for three days before I finally talked to the owner/manager who refused to reverse the charges. He couldn't tell me exactly what the charges were for saying "my accountant handles all that" and that "the charges could be upwards of $500" and "could be for minutes." I talked to by brother and he has no account at this store and they did not attempt to charge his credit card for anything. Nor have there been any upgrades to my moms phone. I had no choice but to dispute the charges and report them for fraud. The owner also owns East Hampton Wireless too. I will never shop there again.
Why do my purchases always end up costing me more than I though they would? I feel hustled by these guys. Won't go there again,
At T Authorized Retailer is a US Electronics Store based in Bridgehampton, New York. At T Authorized Retailer is located at 2460 Montauk Hwy C, Bridgehampton, NY 11932, USA.
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